Responsible Gaming

Gambling always involves the risk of financial loss. Plan your play and treat betting as paid entertainment.

Here are useful tips to stay in control:

• Set a budget before you start and stick to your limits.
• Decide a time limit and take regular breaks.
• Never chase losses; accept outcomes as part of gambling.
• Keep gambling separate from credit, loans, or essential bills.
• Avoid playing when tired, upset, or under the influence.
• Track spending and learn from your playing history.

WG casino offers tools to help you play responsibly:

• Deposit, loss, and wager limits (daily, weekly, or monthly).
• Reality checks and session reminders.
• Time-outs (cool-off) and self-exclusion options, including GAMSTOP support.
• Product blocks and the option to close your account at any time.

Warning signs can build over time and affect your finances, mood, and relationships. Gambling addiction is a serious condition that needs attention.

Key indicators:

• Spending more time or money than planned when playing.
• Chasing losses or increasing stakes to feel the same excitement.
• Hiding gambling, lying about spending, or secret accounts.
• Borrowing, selling items, or using credit to fund bets.
• Missing work, studies, or family time due to gambling.
• Feeling irritable, anxious, or low when not betting.
• Gambling to escape stress, loneliness, or problems.
• Repeated failed attempts to cut down or stop.
• Ignoring bills, debts, or essentials to keep gambling.
• Thinking about betting most of the day.

You are not alone. Support, practical tools, and professional help can reduce harm and restore control.

Practical recommendations from WG casino:

• Set strict deposit and loss limits; reduce them before starting to play.
• Use reality checks and session timers to manage time.
• Take a time-out to pause gambling for 24 hours to 6 weeks.
• Apply self-exclusion in your account, and add GAMSTOP for multi-operator blocking.
• Install blocking software such as Gamban on all devices.
• Remove payment methods and restrict access to funds used for gambling.
• Opt out of marketing communications in your profile.
• Keep a written budget and prioritise rent, food, and utilities.
• Share your plan with someone you trust and ask for support.
• Seek free, confidential treatment through UK services listed below.

WG casino may contact you about safer gambling or affordability to protect your wellbeing.

If gambling is affecting you, contact support for guidance and safer gambling help. WG casino can review your account settings and apply protections on request.

Ways to reach support in the United Kingdom:

• Live chat in your account Help Centre.
• Email via the contact form in the Help Centre.
• Secure in-account message to the Safer Gambling team.
• Telephone support as listed in the Help Centre (UK rates may apply).
• Request a call-back after verifying your account details.